Privacy Policy
Effective Date: January 1, 2026
Eleven Coats Painting (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Website: https://11coatspainting.com/
Contact: (480) 690-9418 | jim@primepcaz.com
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- Project details
- Any other information you submit through forms or direct communication
Usage Data
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
- Referring website
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve website functionality and user experience. You may disable cookies through your browser settings; however, some features of the site may not function properly.
2. How We Use Your Information
We use your information to:
- Provide estimates and painting services
- Schedule appointments
- Communicate about ongoing or completed projects
- Respond to inquiries
- Send service updates and notifications
- Improve our website and services
- Send promotional communications (only if you opt in)
- Comply with legal obligations
3. SMS Communications Policy
If you opt in to receive SMS text messages from Eleven Coats Painting, you agree to receive text messages regarding appointment scheduling, project updates, estimate follow-ups, service notifications, and occasional promotional offers.
Message frequency varies (up to 4 messages per month). Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at (480) 690-9418.
Consent to receive SMS messages is not a condition of purchase.
How We Collect SMS Consent
SMS consent may be collected through:
- Website contact forms
- Estimate request forms
- Customer service interactions
- Written agreements where customers voluntarily provide their phone number
If a checkbox is used on a form, it is not pre-checked and requires affirmative consent.
We do not sell, rent, or share SMS opt-in data or phone numbers with third parties for marketing purposes.
4. Sharing of Information
We do not sell or rent personal information.
We may share information with trusted third-party service providers who assist us in operating our business, including communication platforms, scheduling tools, and website hosting providers. These providers are required to protect your information and use it only to deliver services on our behalf.
We may also disclose information if required by law or to protect our legal rights.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for communications
To exercise these rights, contact us at (480) 690-9418 or jim@primepcaz.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, contact:
Eleven Coats Painting
(480) 690-9418
jim@primepcaz.com
